Terms and Conditions

Last Updated: 1st October 2024

Welcome to Nyumbani Shop. By accessing or using our website and mobile application (collectively referred to as "the Services"), you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our Services.

1. Acceptance of Terms

By using our Services, you affirm that you are at least 18 years old or that you have the consent of a parent or guardian.

2. Account Registration

• Account Creation: Users may be required to create an account to make purchases or access certain features. You must provide accurate and complete information during registration and keep it updated.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Product Information

• We strive for accuracy in product descriptions, pricing, and availability. However, we do not guarantee that all information is error-free.
• All product prices are subject to change without notice.

4. Orders and Payments

• Order Acceptance: By placing an order, you are offering to purchase a product subject to these terms. We reserve the right to accept or decline your order for any reason.
• Payment Methods: We accept various payment methods. All transactions are processed securely, and you agree to provide current, complete, and accurate payment information.

5. Shipping and Delivery

• We aim to process and ship orders within 12 hours. However, we are not liable for any delays caused by factors beyond our control.
• Shipping costs will be calculated at checkout and are subject to change.

6. Returns and Refunds

• Return Policy: You may return eligible items within 2 days of receipt. Items must be unused and in their original packaging.
• Refund Process: Refunds will be processed according to our return policy, typically within 7 days after we receive the returned item.

7. User Conduct

• You agree to use our Services for lawful purposes only. Prohibited activities include, but are not limited to, unauthorized access to our systems, transmission of harmful code, and harassment of other users.

8. Intellectual Property

• All content on our Services, including text, graphics, logos, and software, is the property of Nyumbani Global Company and is protected by applicable intellectual property laws.

9. Limitation of Liability

• Nyumbani Global Company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of or inability to use our Services or products.

10. Third-Party Links

• Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content or practices of these third-party sites.

11. Governing Law

• These terms shall be governed by the laws of United Republic of Tanzania. Any disputes arising under these terms shall be resolved in the courts located in Tanzania.

12. Changes to Terms

• We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of the Services constitutes acceptance of those changes.

13. Contact Information

For any questions about these terms and conditions, please contact us at +255 677 444415 or shop@nyumbani.tz